Terms and refund policy
These terms apply to all services booked or purchased through heracademyab.com. HerAcademy AB (org. nr 559572-0136) is based in Stockholm, Sweden. Contact: info@heracademyab.com
1. Our services
HerAcademy offers 1:1 career coaching for women in tech, including the CV Review, Offer Negotiation Session, Career Clarity Session, a free discovery call, and online programmes such as Career Kickstart. All sessions take place online via Google Meet.
2. Booking and payment
Sessions and the CV Review are booked through Calendly and paid in advance by card via Stripe. Programmes are purchased and delivered through Teachable. All prices include VAT.
3. Rescheduling
You can reschedule a session free of charge up to 48 hours before the start time, using the link in your booking confirmation email. Changes with less than 48 hours’ notice can’t be guaranteed.
4. Missed sessions
If you don’t attend a booked session without rescheduling at least 48 hours in advance, the session is considered used and is not refunded.
5. Cancellations and refunds: sessions and CV Review
You can cancel for a full refund up to 48 hours before your scheduled call. Cancellations with less than 48 hours’ notice are not refunded. Once the CV Review call has taken place and work on your CV has started, the service can no longer be refunded.
6. Your right of withdrawal
As a consumer in the EU, you normally have 14 days to cancel a service bought online. By booking a session or CV Review that takes place within those 14 days, you ask us to start the service early and accept that your right of withdrawal ends once the service has been fully delivered.
7. Programmes
Programmes purchased through Teachable follow Teachable’s refund policy: you can request a full refund within 14 days of your initial payment by contacting info@heracademyab.com.
8. Results
Coaching gives you guidance, strategy and tools, but your results depend on your own actions and on decisions made by employers. We can’t guarantee a specific job, salary, promotion or outcome.
9. Our materials
All content on this website and in our programmes, including videos, workbooks, guides and templates, belongs to HerAcademy AB. You’re welcome to use it for your own personal career development, but please don’t copy, share, resell or republish it without our written permission.
10. Confidentiality
Everything you share in our sessions is treated as confidential. How we handle personal data is described in our Privacy policy.
11. Cookies
Our website uses cookies that are needed for it to work, and, with your consent, optional cookies for statistics. You can accept or decline optional cookies at any time.
12. Website information
We work hard to keep the information on this website accurate and up to date, but we can’t guarantee that it’s always complete or that the website is always available.
13. Governing law
These terms are governed by Swedish law.
14. Questions
If anything is unclear, email info@heracademyab.com and we’ll be happy to help.